About Us

At Cloud Raptor, we are a forward-thinking IT solutions provider dedicated to helping businesses thrive in the digital age. Founded with a vision to bridge the gap between technology and business, we specialize in delivering creative, scalable, and secure IT services that drive real value.

Our team comprises of passionate technologists, experienced consultants, and certified engineers who bring deep expertise in cloud computing, software development, DevOps, AI/ML, cybersecurity, and enterprise IT transformation. We serve a diverse portfolio of clients across BFSI, Retail, Utilities, Education, and Public Sector domains, delivering customized solutions aligned with their unique goals.

With international presence in India , the Philippines , UK , US, UAE and headquartered in Australia , we combine global capabilities with local insight. Whether you’re looking to modernize legacy systems, scale with cloud infrastructure, or build AI-powered products, we help you accelerate innovation securely and efficiently.At our core, we believe in building long-term partnerships, fostering continuous learning, and delivering outcomes that matter. Let’s calibrate your future with technology.

CMDB & Asset Management Specialist – Cloud Raptor Australia

Location: Melbourne, Australia - Hybrid Employment Type: 6 Month fixed term contractCMDB & Asset Management Specialist (3 months to start):





Establish the CMDB in Freshdesk, populated with all relevant AFCA assets required to support vulnerability prioritisation, remediation planning, change impact assessment, and executive‑level risk decisions. This role is focused on doing work covering populate, reconcile and operationalise the CMDB.

Capture and populate all AFCA assets within the CMDB within Freshdesk, covering:

- Servers (legacy and current)
- Core infrastructure and shared services
- Assets required to support vulnerability and patching decisions

Reconcile Asset Data Across

- Freshdesk
- Tenable
- Server and infrastructure inventories

Enforce core CMDB attributes as defined by AFCA, which may include:
- Asset identity
- Business and technical ownership
- Asset criticality
- Lifecycle state
- Hosting and environment context

Work directly with Security, Infrastructure, and IT Service Management stakeholders to:
- Resolve missing or inconsistent asset information
- Validate ownership and criticality

Ensure CMDB Data Directly Supports

- Risk‑based vulnerability prioritisation
- Patch planning and scheduling
- CAB and change impact assessment

Ensure capturing of information in Freshdesk is maintainable and operational CMDB, not a one‑off snapshot [email protected]

📌 CMDB & Asset Management Specialist (Melbourne)
🏢 Cloud Raptor
📍 Melbourne