Our family owned Practice is situated in Montville in the Sunshine Coast hinterland. We are focused on ensuring our community has the best health care with Doctors that are caring and are willing to listen to the patient to ensure the pathway to better health is a smooth one.

Montville Health Centre is seeking a warm, well organized, and qualified PPT Medical Receptionist to join our family-owned general practice in the beautiful Sunshine Coast Hinterland. As the first point of contact, you will play a crucial role in creating a welcoming environment alongside our friendly reception team, dedicated nursing staff, experienced doctors, and our beloved therapy dog, Henri! We offer a supportive workplace culture that empowers our staff to grow with the practice.

About the Role

You will manage the front desk operations to ensure smooth patient presentation and excellent administrative flow. You are someone who takes the time to listen, showing compassion to our patients while handling day‑to‑day clinic tasks efficiently. This PPT position offers excellent flexibility and is perfect for someone looking to balance work with other commitments.

Key Responsibilities

- Patient Care: Greet patients, manage check‑ins, and coordinate appointments both over the phone and face‑to‑face.
- Administration: Manage medical billing, process Medicare claims, Work Cover and handle incoming emails and digital correspondence.
- Data Management:



Accurately update patient files and manage medical records within Best Practice Software.
- Team Collaboration: Work seamlessly alongside our general practitioners, practice nurse, and Practice Manager.
- Environment Maintenance: Keep the reception area and waiting room tidy, professional, and welcoming.

What We Are Looking For

- Experience: Prior experience as a medical receptionist in a GP setting is essential, with Best Practice experience, with more than 1 year experience essential
- Skills: Excellent communication, multitasking abilities, and proficiency with practice management software (e.g., Best Practice, Tyro, Excel, Workcover Remittances, printers and word processing.
- Attributes: A warm, confident, and empathetic personality. You must be comfortable working around our dog (since Henri the therapy dog is a key part of our team).
- Availability: Flexibility to cover busy periods, planned staff leave, or short‑notice sick leave is highly valued.

Benefits & Culture

- Work-Life Balance: Enjoy working in a beautiful, relaxed hinterland location with PPT hours 12:00pm to 5:00pm Monday to Friday, no weekends.
- Supportive Environment: Be part of a respected, close‑knit team that values your mental and physical well-being.
- Professional Growth: Opportunities for ongoing training and career development.

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📌 Medical Receptionist (Montville)
🏢 Sunshine Coast Health
📍 Montville