Job no: 532250
Brand: Ignite
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service

- Convert inbound travel enquiries into confirmed Fly, Stay & Tour holiday bookings
- Build strong customer relationships and deliver exceptional service throughout the sales journey
- Identify customer needs and recommend tailored travel solutions that maximise sales opportunities
- Confidently overcome objections and close sales while achieving and exceeding individual targets
- Maintain accurate customer records and documentation with a high level of attention to detail
- Manage multiple enquiries and priorities in a quick-paced environment while maintaining quality standards
- Collaborate with colleagues and support teams to ensure a seamless customer experience
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Who you are...

- Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets
- Strong sales and closing skills, including the ability to identify customer needs, influence decisions, and ask for the sale
- Passion for delivering exceptional customer service and creating memorable travel experiences
- Excellent verbal and written communication skills with the ability to build meaningful customer relationships




- High attention to detail and the ability to consistently produce accurate work
- Strong time management, organisational, and multitasking skills
- Demonstrated ability to thrive in a fast-paced environment while adapting to changing priorities
- Positive, solutions-focused mindset with strong accountability, problem-solving skills, and confidence using multiple systems and technology platforms

Your awesome extras...

Catapult your career across a network of brands and businesses in an evolving industry

Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

Access to industry leading health and well-being programs and financial advisors

Set up shop in a swanky beachfront office in Broadbeach

Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

Take volunteer leave as part of giving back to the local community

Explore the world and make a difference—one customer at a time!

Join our team as a Touring Sales Consultant and help customers turn their travel dreams into reality. Use your travel industry sales expertise to convert enquiries into premium Fly, Stay & Tour bookings, build lasting customer relationships, and exceed sales targets in a high-performing environment.

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📌 Touring Sales Consultant (City of Gold Coast)
🏢 Ignite
📍 City of Gold Coast