Job Description

The Hospitality Manager provides strategic and operational leadership across all food and beverage operations of FSC, spanning dining, bar and kiosk services, multiple kitchens and a broad portfolio of Club and private functions and events. The role exists to ensure every hospitality offering is delivered to a consistently high standard, while balancing operational efficiency, financial performance, compliance and a strong member and guest experience.

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Key responsibilities

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Hands on role to lead and coordinate day to day hospitality operations across all food and beverage venues, kitchens, and function spaces to ensure consistent service delivery

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Oversee the planning and execution of FSC club events, member functions, and private functions to agreed service, quality, and timeliness standards

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Ensure seamless coordination between kitchens, front-of-house teams, and functions staff to support high-volume and diverse service requirements

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Recruit, train, roster and supervise hospitality staff to ensure adequate coverage across multiple service streams and event requirements

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Set, monitor, and improve service standards, presentation (club cleanliness standards) , and customer experience across all hospitality areas

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Review customer and member feedback and implement improvements to enhance satisfaction and repeat attendance

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Maintain accurate rosters, staffing records, training documentation,



and operational records across hospitality areas

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Manage hospitality labour and operating costs in line with approved budgets and financial targets

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Ensure all hospitality operations comply with liquor licensing, food safety, WH&S;, and relevant legislative and Club policy requirements

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Build robust working relationships with members (Board) , guests, private function clients, suppliers, and colleagues, with the goal to ensure food and beverage offerings align with member needs.

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About you

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Proven experience managing complex hospitality operations, including multiple outlets, kitchens, and functions/events

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Strong leadership and people management skills, including rostering and workforce planning

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Demonstrated experience managing hospitality budgets, labour costs, and financial performance

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High-level customer service, communication, and problem-solving skills

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Sound knowledge of WH&S;, food safety, liquor licensing, and compliance obligations

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Relevant hospitality or management qualifications

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Hold, or be willing to obtain, Responsible Service of Alcohol (RSA), Food Safety Supervisor, and Current First Aid Certificate

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Ability to remain on feet for extended periods during service and events

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Capacity to work flexible hours including evenings, weekends, and public holidays as required

📌 Hospitality Manager (Perth)
🏢 Fremantle Sailing Club
📍 Perth