About the role

You will be responsible for welcoming customers at the airport and providing a smooth and professional car rental experience from pick-up to return.

Key responsibilities

- Welcoming customers and managing vehicle pick-ups and returns
- Processing rental agreements and payments
- Explaining rental conditions and vehicle information
- Checking vehicles and reporting any damage
- Preparing vehicles for the next customer
- Providing excellent customer service
- General branch and airport operational duties

About you

- Has excellent customer service skills
- Is confident, friendly and professional
- Has good attention to detail
- Can work independently and as part of a small team
- Is comfortable working weekends on a rotating basis
- Holds a current Australian driver's licence
- Previous car rental, tourism, hospitality or customer service experience is an advantage, but training will be provided

Benefits

- Full-time employment
- Port Macquarie Airport location
- Reliable and varied role
- Training and support
- Opportunity to join a growing local business

📌 Customer Service (Port Macquarie)
🏢 AMS Mobility Solutions
📍 Port Macquarie