Department of Natural Resources and Environment Tasmania
Parks and Wildlife Service
Operations

Applications must be submitted by Tuesday 08 September, 2026 11:55 PM

Tuesday 8 September, 2026 11:55 PM AEST

Award/Classification:

General Stream Band 3 - Tasmanian State Service Award

$77,850 to $84,084 pro rata, per annum

Employment type:

Permanent, part-time

Region:

South

Location:

Mount Field

Support visitors to one of Tasmania's most iconic national parks while delivering outstanding customer service and visitor experiences

About the role

The Visitor Services Officer supports the day-to-day operations of the Mount Field Visitor Centre, delivering high-quality customer service and visitor information within Mount Field National Park.

In this varied role, you will provide information on walking tracks, park facilities and visitor safety, assist with the sale of park passes and retail products, undertake cash handling and administrative duties, and contribute to stock control and visitor centre operations. You will also provide guidance and support to less experienced staff and help ensure the efficient delivery of visitor services.

Located within one of Tasmania's oldest national parks, this role offers the opportunity to work amongst towering forests, waterfalls and diverse wildlife, experiencing everything Mount Field has to offer, from the vibrant autumn colours of the Fagus to winter snowfalls and a busy summer visitor season.

This is a permanent part-time position working 51.45 hours per fortnight, in accordance with an approved roster.

- Delivers excellent customer service and communicates effectively with a diverse range of visitors and stakeholders.




- Demonstrates sound administrative skills, including experience using computer systems and point of sale software.
- Has an interest in Tasmania's parks, natural and cultural heritage, and outdoor recreation.
- Can provide guidance and support to less experienced staff.
- Is well organised, uses initiative, and can manage competing priorities.

We offer

- Based at Tasmania’s park for all seasons, a short commute from Hobart and New Norfolk.
- Competitive salary, 12% superannuation contribution, and salary sacrificing options.
- Special staff benefits from nominated Health Funds and AVIS vehicle hire.
- Access to Fitness Passport, a corporate health and fitness program providing access to over 50 gyms and pools throughout Tasmania.
- Access to a free and confidential Employee Assistance Program (EAP).

About us

The Department of Natural Resources and Setting Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount.





We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.

We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.

If you require any reasonable adjustments during the recruitment process, please let us know.

Applicants should note that, for a period of twelve months from the date of advertising, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

We encourage you to get in touch for a confidential conversation about the role if you have any questions!

Department of Natural Resources and Environment Tasmania

Award:

General Stream Band 3 - Tasmanian State Service Award

$77,850 to $84,084 pro rata, per annum

Employment type:

Permanent, part-time

Region:

South

Location:

Mount Field

Support visitors to one of Tasmania's most iconic national parks while delivering outstanding customer service and visitor experiences

Department of Natural Resources and Environment Tasmania

Award:

General Stream Band 3 - Tasmanian State Service Award

$77,850 to $84,084 pro rata, per annum

Employment type:

Permanent, part-time

Region:

South

Location:

Mount Field

Support visitors to one of Tasmania's most iconic national parks while delivering outstanding customer service and visitor experiences

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