Senior Customer Experience & Care Leader (City of Gold Coast)

Senior Customer Experience & Care Leader (City of Gold Coast)

29 Aug
|
Insight Resourcing
|
City of Gold Coast

29 Aug

Insight Resourcing

City of Gold Coast

Job Description

1KOMMA5° in Australia is seeking a Customer Care and Experience Manager to lead our national Customer Care function for 80,000+ customers and 500 tickets per week.

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You will transform operations from reactive support to a proactive, high‐performance experience, leveraging automation, data and AI to drive performance and commercial value.

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This leadership role offers a generous salary of $140k plus super and a chance to shape how we delight customers.

📌 Senior Customer Experience & Care Leader (City of Gold Coast)
🏢 Insight Resourcing
📍 City of Gold Coast

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