Job Description

STAFFLINK is a real estate support agency established in 2018, driven to provide services that allow Australian real estate agencies to significantly improve the efficiency and effectiveness of their day-to-day operations. Our ability to innovate and provide simple solutions to the complex problems agencies face has given us a competitive edge in the industry, creating growth and opportunities for both the business and our team.

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The Role

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As a Client Success Manager, you'll play a key role in delivering STAFFLINK's cutting-edge platform and operational solutions to our clients. You'll work closely with agency leaders to:

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Analyse their current systems and identify efficiency gaps

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Roll out STAFFLINK's technology and processes

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Integrate offshore support

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Provide training and ongoing guidance

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About You

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You have real estate experience (Property Management, Sales Administration, or Operations)

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You're comfortable with technology and enjoy learning new systems

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You're confident communicating with clients and guiding them through change

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You thrive in a fast-paced, cooperative environment

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The Training

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To set you up for success, we have a clear onboarding plan supported by a Senior CSM that will equip you with the knowledge, skills, and processes to meet the responsibilities and expectations of the role. To ensure you feel supported, we have touch points in place to provide feedback and help you progress in your career.

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Why Join STAFFLINK

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We grow quickly and move quickly, so a positive attitude and energy will ensure you're a great fit for our team. We love what we do, and we love celebrating our wins and successes as a team.

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Impact

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Help hundreds of agencies modernise their operations

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Innovation

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Work with industry-leading technology that transforms businesses

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Growth

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Clear career pathways and development support

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Balance

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Monday to Friday only, with flexible work-from-home options

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Culture

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A fun, supportive, and energetic office culture! Team lunches, quarterly events, and the annual STAFFLINK Retreat

📌 Client Success Manager - Real Estate (Queensland)
🏢 STAFFLINK
📍 Queensland