Job Description

Administration Officer - ADS Support Line

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Role type: Max Term Part-time (12hrs/week) until June 2028.

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Role grade: Administration Officer Level 3 , (Year1-2)

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Department and location: Alcohol & Drug Service St Vincent's Public Hospital, Sydney

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Salary: $73,915.12 - $76,218.80 (pro-rata) + super+ salary packaging

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Welcome to St Vincent's Hospital Sydney

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Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

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Founded by the Sisters of Charity and powered today by St Vincent's Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney's premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and qualified growth.

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Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

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Read on to explore this exciting role and the fantastic perks waiting for you here.

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About the role

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- Provide high-quality back-end administrative support for a statewide 24/7 Alcohol & Drug Contact Centre, helping ensure the service operates smoothly and effectively.
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- Coordinate rostering, payroll and finance administration, including maintaining staff rosters, processing approved changes and liaising with Payroll regarding pay and leave enquiries.
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- Maintain and update the statewide Contact Centre database, service information, referral pathways and educational resources used by counsellors to support service delivery.
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- Support data entry, reporting, audits, quality improvement, recruitment, training records and staff performance processes, as well as various administrative projects and ad-hoc tasks.
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- Work collaboratively as part of the Inner-City Health Administration team, supporting Alcohol & Drug, Mental Health and Homeless Health services and providing administrative support to managers and clinical teams.
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About you

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- Strong computer literacy, with experience using Word, spreadsheets, databases, email and electronic information systems, including HR and payroll systems.
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- Excellent communication and interpersonal skills, with the ability to communicate effectively and professionally with a range of stakeholders.
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- Strong time management and problem-solving skills, with the ability to prioritise competing tasks and work independently.
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- Experience working in a healthcare setting, with an understanding of client administration systems and the ability to work sensitively with vulnerable clients and carers while maintaining confidentiality.
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- A commitment to ongoing personal and professional development,



with a willingness to learn and contribute positively as part of a team.
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What we can offer you

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- Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
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- Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
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- World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
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- Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
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- Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
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- Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
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- Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
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- Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations
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Sponsorship / work rights for Australia

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Please note, visa sponsorship is not available for this position.

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For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

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Equal opportunity

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We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

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As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

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Reconciliation Action Plan

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At St Vincent's we acknowledge the importance of creating a work environment th

📌 Administration Officer - ADS Contact Centre (New South Wales)
🏢 Svha
📍 New South Wales