The Company Primary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 180+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and managing dental practices. We are proudly part of the ForHealth Group.

The Role

We are seeking an experienced and driven Dental State Manager to lead our dental operations across Recent South Wales. Reporting to the Director of Dental, you will be responsible for driving operational excellence, financial performance, clinical governance, and employee engagement across multiple dental centres. This is a permanent full-time role based in our Sydney head office.

As a key leader within the business, you will support Dental Coordinators, assistants, and Dentists to deliver outstanding patient experiences while achieving strategic and commercial objectives. This is an exciting opportunity for a passionate people leader who thrives in a rapid-paced healthcare environment.

The Responsibilities

Lead, coach and develop Dental Managers, Coordinators and centre teams

Drive operational performance, consistency and continuous improvement across the State

Deliver State financial targets including growth, profitability and cost management

Monitor and improve key business metrics including chair utilisation, patient numbers, recalls and booking rates

Ensure compliance with clinical governance, accreditation and quality standards

Implement State strategies aligned to business objectives and growth plans

Build strong relationships with Dentists, suppliers and industry stakeholders

Foster a high-performance culture focused on employee engagement, retention and development

Support service excellence initiatives to improve patient satisfaction and retention





Partner with internal stakeholders including People & Culture, Finance and Operations teams The Successful Candidate Previous experience within the dental industry (mandatory)

Proven experience in multi-site business and people leadership

Strong financial and commercial acumen

Demonstrated ability to drive operational performance and business growth

Exceptional leadership, coaching and stakeholder management skills

Excellent communication, presentation and influencing abilities

Strong problem-solving, project management and change management skills

Passion for delivering outstanding customer and employee experiences The Benefits Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice

Everyday savings on groceries, retail, utilities and more through the Flare benefits platform

Salary packaging options including novated leases for vehicles with running costs included

Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide

20% discount on dental services for employees and their families

Discounted Medibank private health insurance (hospital & extras cover) The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values-driven Company that invests in its people through training and development and internal promotion. If you want to be part of a first-class team and help drive the success of Primary Dental across the State, Apply Now! ForHealth Group is committed to diversity and inclusion.

We welcome applications from people with Aboriginal and Torres Strait Islander ancestry, disability, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, and people of all ages. ForHealth Group fosters a safe, respectful and inclusive culture that reflects our Values and commitment to helping build a healthier Australia.

📌 Dental State Manager - New South Wales (Leichhardt)
🏢 Primary Dental
📍 Leichhardt