Service Operations Manager - Customer Excellence (Victoria)

Service Operations Manager - Customer Excellence (Victoria)

29 Aug
|
Singtel Group
|
Victoria

29 Aug

Singtel Group

Victoria

Job Description

Optus, a leading Australian telecommunications provider, is seeking a Manager Service Operations to lead Service Centre teams toward operational excellence and outstanding customer service. You will shape performance, drive improvements, and ensure alignment with policy and strategy in a energetic environment.

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The role requires proven MSP/IT services experience, ITIL expertise, and strong stakeholder management. Flexible, hybrid work arrangements are available to support work-life balance.

📌 Service Operations Manager - Customer Excellence (Victoria)
🏢 Singtel Group
📍 Victoria

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