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Digital & eCommerce Assistant 12- month Mat Leave role company Snooze location Canterbury VIC, Australia posted 28 Aug

- Snooze Management, based in Canterbury is currently seeking a detail-focused and highly organised Digital & eCommerce Assistant. This is a 12 month maternity leave role.
- Perks of the job
- Work with an amazing, passionate and talented team of individuals
- Partake in ongoing training, development, support & office activities
- Market an iconic brand with quality products and exceptional service
- Enjoy employee discounts across all our brands
- Day to day responsibilities
- Create campaign briefs and build digital campaign activity across email, SMS, website and other digital channels, ensuring campaigns are launched accurately and on schedule.
- Build, test, schedule and deploy EDM and SMS campaigns in line with approved campaign briefs and campaign calendars.
- Build and activate website campaign content, including landing pages, promotional messaging, campaign assets and other content updates required to support marketing campaigns.
- Complete quality assurance checks across campaign activity to ensure content, links, pricing, offers and customer journeys are accurate before launch.
- Manage the Digital Marketing inbox, responding to, escalating or redirecting enquiries where appropriate.
- Prepare and distribute weekly newsletters and other recurring business communications.
- Monitor online reviews and customer feedback, escalating relevant items to the appropriate team members.




- Maintain accurate store and business information across the website, Google Business Profile and Apple platforms, including trading hours, store details and trading updates.
- Support the Digital Marketing Manager with digital marketing initiatives including email automation, SEO, SEM and other campaign-related activity.
- Support the wider Digital & eCommerce team with ad hoc tasks, including website content updates, product and landing page updates, website testing, issue resolution activities and other digital initiatives as required.
- Work collaboratively with internal stakeholders to ensure campaign content and digital updates are delivered accurately and on time.
- Maintain high standards of accuracy and attention to detail across all digital channels.
- You will have these qualities
- We'd prefer someone with a few years experience in a similar role or a university graduate who has high initiative to learn on the job
- You must be super organised with an eye for detail and a proactive style toward task achievement
- Have a positive can-do attitude and a good sense of humour
- Understand the retail landscape and how things work in e commerce
- (You may handle sensitive information in this role, so we would like the successful applicant to provide a clean National Police Check)
- If you feel you have the skills and background to make an impact in this role, apply now by completing the questionnaire and uploading your CV.

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