Key responsibilities

Managing owner and tenant communication

Coordinating repairs and maintenance

Following up contractors and ensuring works are completed

Managing rent arrears and tenancy compliance

Lease renewals and rent reviews

Processing tenancy applications

Managing new tenancies and vacating tenants

Routine inspection coordination and follow-up

Maintaining accurate file notes and records

Escalating significant disputes, QCAT matters and higher-risk issues to the Managing Director

About you

Experienced in residential property management

Highly organised and able to manage competing priorities

Confident communicating with landlords, tenants and contractors

Comfortable making decisions and taking ownership of matters

Strong on follow-up and closing out outstanding tasks

Calm and professional when dealing with difficult situations

Detail-oriented with strong written communication skills

Familiar with Queensland residential tenancy legislation and RTA processes

A current Queensland real estate registration or licence and a valid driver's licence will be required

Experience with PropertyTree would be highly regarded

About us





Thorburn Property Group is an independently owned property business based in Burleigh Heads, providing residential and commercial property management, sales and advisory services across South East Queensland and Northern New South Wales. We have a strong focus on personal service, communication, accountability and providing practical advice to our clients. As the business continues to grow, we are investing in the people, systems and processes required to maintain those standards without becoming a typical high-volume property management operation.

- Burleigh Heads office location
- Direct access to the Managing Director
- A high degree of autonomy
- Modern systems and technology
- A solid focus on efficient processes and reducing unnecessary administration
- Support with complex tenancy, owner and QCAT matters
- Opportunity to grow with the business
- A professional but practical working environment
- Long-term career opportunity as the property management division expands

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📌 Property Manager (City of Gold Coast)
🏢 Thorburn Property Group
📍 City of Gold Coast