Spanos IGA is seeking an experienced and passionate Delicatessen & Bakery Specialist to support and develop our Deli and Bakery departments across three Gold Coast supermarkets .

This is a key multi-site leadership role for an experienced fresh-food retail professional who understands how to build outstanding departments through strong people leadership, product quality, presentation, range, availability and commercial performance.

As an award-winning independent supermarket retailer , Spanos IGA is proud to be recognised nationally for excellence in retail and fresh food. Our Spanos IGA Warwick store has been recognised as the No. 1 IGA in Australia , reflecting the standards, culture and customer focus we aim to deliver across our entire business.

Working closely with Store Managers, Department Managers and our senior leadership team, you will provide hands-on support, coaching and direction to ensure our Deli and Bakery departments consistently deliver exceptional standards for our customers.

This role is ideal for someone who enjoys being on the shop floor , developing teams, improving department standards and identifying opportunities to grow sales and profitability.

Key responsibilities

Provide hands-on leadership and operational support across Deli and Bakery departments in three Gold Coast supermarkets

Coach, mentor and develop Deli and Bakery Managers and their teams

Establish and maintain consistently high standards of product quality, freshness, presentation and customer service

Drive department sales, gross profit, productivity and profitability

Identify opportunities to grow sales through improved range, merchandising, displays, promotions and seasonal activity

Review product ranges and introduce new products and categories that meet changing customer needs

Improve production planning, stock management, availability and forecasting

Manage and reduce waste, markdowns, shrinkage and unnecessary production costs

Ensure appropriate stock rotation and freshness standards are maintained

Review department layouts, merchandising standards and promotional displays

Develop and implement consistent operating standards across all three stores

Support department managers with recruitment, training, rostering and performance management

Build team capability through structured training and ongoing coaching





Ensure strong execution of promotional programs and key trading events

Work with suppliers to identify product, range, promotional and commercial opportunities

Monitor department performance and implement clear action plans where improvement is required

Maintain strict food safety, hygiene, cleaning and workplace health and safety standards

Ensure compliance with company policies, procedures and all relevant legislative requirements

Partner with Store Managers and senior management to continuously improve our overall fresh-food offer

What we're looking for

We are looking for an experienced fresh-food retailer who understands what makes a great Deli and Bakery department.

The successful candidate will ideally have:

Significant experience managing or overseeing Delicatessen, Bakery or Fresh Food departments within supermarkets or food retail

Experience operating in a Department Manager, Fresh Food Manager, Area Manager, Specialist or multi-site role

Strong knowledge of Deli and Bakery operations, products and production processes

A strong commercial understanding of sales, gross profit, labour, waste, stock management and productivity

A proven ability to improve department standards and financial performance

Strong merchandising and product presentation skills

Excellent understanding of food safety and hygiene requirements

Demonstrated ability to coach, motivate and develop department managers and team members

Strong communication and relationship-building skills

A hands-on leadership style and willingness to work alongside teams on the shop floor

Strong organisational skills and the ability to manage priorities across multiple locations

A genuine passion for fresh food, retail and delivering an outstanding customer experience

Flexibility to work across our Gold Coast supermarkets and support key trading periods when required





Relevant food-handling qualifications or willingness to obtain required certifications

What success looks like

In this role, you will help us deliver:

Stronger Deli and Bakery sales growth

Improved gross profit performance

Reduced waste and markdowns

Improved labour productivity

Consistently high presentation and merchandising standards

Improved range and product innovation

Well-trained and capable department teams

Outstanding food safety and operational compliance

A fresh-food offer that gives customers another reason to shop with us

What we offer

Spanos IGA is committed to building a strong, supportive and performance-focused workplace.

We offer:

A key leadership role across three Gold Coast supermarkets

The chance to work within an award-winning independent supermarket group

Competitive remuneration based on experience

The prospect to directly influence and develop our Deli and Bakery offer

Ongoing training and professional development

Career development opportunities within a growing supermarket business

Support from Store Managers and senior leadership

The opportunity to introduce new ideas, products and ways of working

A business that values fresh food, strong standards and exceptional customer service

About us

Spanos IGA is an established independent supermarket retailer committed to providing our local communities with outstanding service, quality products, great value and exceptional fresh-food departments.

We are extremely proud of the national recognition achieved by our teams, including Spanos IGA Warwick being recognised as the No. 1 IGA in Australia . This achievement reflects our commitment to fresh food, customer service, retail standards and developing great people.

Our Deli and Bakery departments are an important part of our customer offer, and we are continuing to invest in our people, range, presentation and fresh-food capability across our Gold Coast supermarkets.

We believe great fresh departments are built through a combination of great people, great products, strong standards and disciplined retail execution .

If you are an experienced Deli, Bakery or Fresh Food professional who is passionate about developing people, improving departments and delivering strong commercial results, we would love to hear from you.

#J-18808-Ljbffr

📌 Delicatessen & Bakery Specialist (City of Gold Coast)
🏢 Spano Holdings
📍 City of Gold Coast