Job Description

Location: Sydney, NSW (Suite 301, 161 Bigge Street, Liverpool, 2170 NSW)

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Job Type: Full Time

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Schedule: Monday to Friday

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Position Overview

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We are seeking a professional, organized, proactive, and patient-focused Clinic Receptionist to join our team. This role is crucial to ensuring the smooth day-to-day operation of the clinic, providing outstanding customer service, supporting healthcare providers, and maintaining a welcoming, productive, and professional environment for patients and staff.

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The Clinic Receptionist will be responsible for front-desk operations, patient coordination, appointment management, documentation, telephone and email communication, basic financial administration, inventory management, and supporting doctors and administrative teams to ensure clinic sessions run smoothly.

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Key Responsibilities

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- Clinic Opening & Daily Preparation
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- Coordination with Internal & External Stakeholders
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- Telephone, Email & Communication
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- Appointments & Scheduling
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- Inventory & Clinic Supplies
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- Clinic Operations & Compliance
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Working Hours

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- Monday to Friday, based on clinic operating requirements.
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- Daily working hours may vary depending on doctor schedules and clinic sessions.
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- Weekly rosters will be communicated in advance.
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The Ideal Candidate

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We are looking for a receptionist who is professional, enthusiastic, highly organized, patient-focused, detail-oriented, and proactive.



The ideal candidate will be comfortable working in a fast-paced clinic environment, managing multiple priorities, communicating with a wide range of stakeholders, and supporting doctors and administrative teams to ensure every clinic session operates smoothly.

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Preferred Qualifications

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- Previous experience as a receptionist, medical receptionist, clinic administrator, or administrative assistant, preferably within a healthcare or medico-legal setting.
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- Strong organizational and multitasking skills, with the ability to manage appointments, documentation, calls, emails, inventory, and patient enquiries simultaneously.
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- Familiarity with scheduling tools, invoicing systems, patient management software, and Microsoft Office.
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- Experience using clinic management systems is desirable; familiarity with Gentu/OPSA will be advantageous.
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- High attention to detail when managing patient records, documentation, financial transactions, and inventory.
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- Excellent verbal and written communication skills.
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- Exceptional interpersonal skills and a strong focus on patient service.
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- Ability to remain calm, professional, and solution-focused when
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Compensation and Growth Opportunities

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- Hourly rate: (Hourly Rate: 25 to 27 AUD), based on experience and skill set.
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- Opportunities to develop experience in healthcare administration and the medico-legal sector.
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📌 Medical Receptionist (New South Wales)
🏢 Innovation World FZE
📍 New South Wales