Associate Director, AI-Driven Customer Ops & Transformation (City of Sydney)

Associate Director, AI-Driven Customer Ops & Transformation (City of Sydney)

29 Aug
|
Hatch
|
City of Sydney

29 Aug

Hatch

City of Sydney

THE ICONIC in Sydney seeks an Associate Director for Customer Operations & Transformation to lead a high-performing, AI-enabled function. You will shape the operating model, drive efficiency, and deliver customer outcomes across THE ICONIC and GFG regional entities.

Reporting to the Chief Customer and Marketing Officer, you will partner with executive leaders to optimize service delivery, production operations, and vendor ecosystems, while advancing AI-enabled processes at scale.

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📌 Associate Director, AI-Driven Customer Ops & Transformation (City of Sydney)
🏢 Hatch
📍 City of Sydney

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