Job Description

Western Family Medical Centre in Cairnlea is seeking an experienced leader to step into the role of Medical Practice Manager for a maternity leave cover period. This fixed-term contract is scheduled for approximately 8-10 months. This position requires operational flexibility, and the contract includes an early termination clause should the incumbent Practice Manager return from leave ahead of schedule.

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Key responsibilities

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Oversee daily operations to ensure a smooth, efficient workflow

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Lead and mentor a dedicated administrative team to foster a positive, collaborative environment

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Cultivate strong, trusting relationships with patients and doctors, ensuring everyone feels valued and supported

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Continuously evaluate and enhance operational structures and processes to drive practice efficiency

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Manage billing, budgeting, and financial reporting in close coordination with the financial team

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Stay eager to learn, seeking professional development opportunities to continuously improve the practice

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About you

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Proven experience in management or leadership roles within the medical or healthcare industry

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Hands-on proficiency with MedicalDirector and HotDoc is highly regarded

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Strong understanding of the medical field, with a distinct focus on patient care and practice management

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Excellent interpersonal skills with the ability to maintain relationships across medical professionals and patients

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A strategic mindset with a track record of implementing and improving workflows

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Solid financial acumen with experience managing budgets and everyday business health

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A proactive, flexible approach to work demands and continuous learning

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About us

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Western Family Medical Centre in Cairnlea is dedicated to providing outstanding healthcare services to our community. We pride ourselves on building strong, trusting relationships with both patients and healthcare professionals.

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A market-competitive salary package reflective of your experience

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A thorough, professional handover period with the current manager

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A supportive, dynamic team environment alongside dedicated professionals

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Opportunities for professional growth in a supportive and collaborative environment

📌 Medical Practice Manager (Victoria)
🏢 Sentinel Medical
📍 Victoria