APAC Product Support Manager: Lead & Scale Excellence (New South Wales)

APAC Product Support Manager: Lead & Scale Excellence (New South Wales)

29 Aug
|
Ashby
|
New South Wales

29 Aug

Ashby

New South Wales

Job Description

Ashby is expanding its Product Support team in APAC and is seeking a Manager of Product Support to lead a talented group of Specialists. You will partner with Support Leaders and Engineers to implement effective support strategies, monitor KPIs, and resolve escalated issues while shaping how we scale customer support globally.

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You will work closely with our Director and VP of Customer Success, inheriting a team of ~5 specialists and growing it as the region ramps.

📌 APAC Product Support Manager: Lead & Scale Excellence (New South Wales)
🏢 Ashby
📍 New South Wales

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