As a Service Technician you play a critical role in delivering our products to our customers. Working closely with our Sales, Marketing and Manufacturing Warehouse team you will be responsible for delivering on-site installation, maintenance, and repair services for equipment and systems at customer locations.

The Field Service Technician ensures optimal performance, customer satisfaction, and compliance with safety and quality standards.

Key Responsibilities

- Install, service, maintain and repair Konami gaming machines and associated products
- Diagnose faults and carry out repairs efficiently and to a high standard
- Attend customer premises as required, including on-call work outside normal hours
- Provide professional, courteous service when liaising with customers and venue staff
- Maintain up-to-date technical knowledge of Konami products and systems
- Use hand tools and diagnostic equipment (all provided by Konami)




- Complete service documentation accurately and on time
- Travel intrastate, interstate and occasionally overseas at short notice when required
- Support other departments and undertake additional duties as needed

About You

To be successful in this role, you will have:

Essential requirements

- Current NSW Gaming Technician Licence
- Strong MS Office skills
- Clean NSW driver’s licence
- Ability to obtain and maintain a clear Police Check
- Professional communication skills and a customer-focused approach
- Ability to work independently with minimal supervision

Highly regarded

- Previous experience servicing or repairing gaming machines
- Field service or technical support experience in a regulated setting

📌 Field Service Technician (Kingsgrove)
🏢 KONAMI AUSTRALIA
📍 Kingsgrove