The MaxoTel Group of brands is home to a portfolio of leading Australian telecommunications brands, including Vonex, Maxo Telecommunications, The Telco Shop, TelTel and Zintel. Together, we deliver cloud voice, data connectivity, mobile and business communications solutions to thousands of SMEs and consumers across Australia and New Zealand.

As our business continues to grow, we're looking for an experienced Finance & Administration Manager to lead our core finance administration functions and help strengthen the systems, processes and controls that support our business.

This is an opportunity to take ownership of a broad operational finance portfolio spanning accounts receivable, accounts payable and billing systems, while leading teams and partnering closely with stakeholders across Finance, Operations, Sales, Product and Technology.

If you enjoy improving how things work, developing high-performing teams and getting into the detail when needed, we'd love to hear from you.

About the Role

Reporting to the Chief Financial Officer, the Finance & Administration Manager is responsible for overseeing our core accounts receivable, accounts payable, billing systems and associated finance administration processes.

You will provide leadership and oversight across our AR and AP teams, manage complex escalations, strengthen financial controls and play an important role in the successful implementation of product, pricing and billing system changes.

This is a hands-on leadership role suited to someone who can balance day-to-day operational delivery with continuous improvement and broader business change.

This role can be based in either of our Queensland offices: Brisbane, Gold Coast or Toowoomba.

Key Responsibilities

- Lead and oversee the Accounts Receivable and Accounts Payable functions, ensuring accurate, timely and controlled delivery.
- Drive effective aged-debt management, collections activity, customer balance monitoring and identification of bad-debt risk.
- Oversee supplier invoices, payments, reconciliations,



account maintenance and the resolution of escalated supplier matters.
- Maintain strong financial controls across receivables, payables, reconciliations, supplier data, payments and account changes.
- Act as Finance's key business representative and owner for our billing systems.
- Lead Finance's involvement in billing system changes, including requirements, testing, approvals, implementation and post-implementation validation.
- Partner with Product, Technology, Operations, Sales and Customer Service to ensure products, pricing, promotions and customer requirements are accurately reflected within our billing and finance processes.
- Identify billing discrepancies, control weaknesses and financial risks and coordinate timely remediation.
- Lead, develop and support the AR and AP teams, establishing clear priorities, performance expectations and service standards.
- Provide coaching, regular one-on-ones, performance reviews and development planning for team members.
- Provide management with meaningful AR and AP reporting, insights and recommendations.
- Identify and implement opportunities to improve processes, controls, service delivery and operational efficiency.

Who You Are You are an experienced finance leader who enjoys combining people leadership with operational delivery and continuous improvement.

You are comfortable getting into the detail when required, but equally capable of stepping back to identify risks, improve processes and work across the business to implement practical solutions.

You take ownership, communicate confidently and enjoy working in an environment where priorities can evolve quickly.

You will bring

- A proactive,



collaborative and solutions-focused approach.
- Strong leadership and people management capability.
- Excellent attention to detail and a strong financial control mindset.
- Confidence managing complex account, billing and process issues.
- Strong analytical and problem-solving skills.
- The ability to manage competing priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
- A continuous improvement mindset and willingness to challenge existing ways of working where there is a better approach.

What Experience You Have

- Demonstrated experience in finance, accounting or finance administration management.
- Strong understanding of accounts payable and accounts receivable within a high-volume subscription or billing environment, including credit management.
- Experience managing escalations and resolving complex customer or supplier account issues.
- Experience with billing systems, financial systems or telecommunications billing processes.
- Strong understanding of financial controls, reconciliations, audit requirements and process governance.
- Demonstrated people management and performance management experience.
- Strong analytical and problem-solving capability.
- Excellent communication, stakeholder engagement and relationship management skills.
- Experience partnering with cross-functional teams on system, product or process changes would be highly regarded.
- Telecommunications, technology or subscription-based industry experience would be advantageous.

Why join the MaxoTel Group?

- Work with a supportive, high-performing team.
- Lead and develop key finance administration functions.
- Take ownership of critical AR, AP and billing processes.
- Work closely with senior leaders and teams across the business.
- Have a genuine opportunity to make impact within the business.
- Competitive salary + perks.
- Hybrid work options available with flexible work arrangements and practices.

📌 Finance & Administration Manager (Brisbane)
🏢 Vonex
📍 Brisbane