Customer Service Officer (Perth)

Customer Service Officer (Perth)

29 Aug
|
Legal Practice Board of Western Australia
|
Perth

29 Aug

Legal Practice Board of Western Australia

Perth

Job Description

Level 3 $89,464 - $96,043 p.a. plus Superannuation

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Position number: LPB008 - LPB012

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Work Type: Permanent - Full Time

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Location: Level 6, 111 St Georges Terrace, Perth

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CLOSING DATE: Sunday, 30 August 2026 at 5:00pm (AWST)

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Reporting to the Manager Customer Service, this position provides a first point of contact with the public and members of the legal profession for incoming enquiries received via telephone, electronically, in person and in writing, to deliver a high-quality service, outcomes and promote consumer confidence in the WA's legal profession.

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Responsibilities

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- Triages matters, handles enquiries and attempts to resolve more straightforward complaints.
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- Assesses and provides information in relation to practicing certificate applications, insurance, renewals and registrations (including admission to legal practice) continuing career development, and statutory trust accounts.
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📌 Customer Service Officer (Perth)
🏢 Legal Practice Board of Western Australia
📍 Perth

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