Company Description Expert Education & Visa Services is a leading global education and migration consulting institution with a presence in 24 countries. The organization provides honest, credible, and authentic counseling for studying in Australia, Canada, the United States, the United Kingdom, and other destinations.

Applicants will work alongside a qualified network of consultants and have access to a wide range of international education partners. Through 87+ offices across five continents, Expert Education & Visa Services has supported over 150,000 students in achieving their academic goals abroad. The company operates under multiple registered migration agent numbers (MARN), underscoring its commitment to compliance and professional standards.

Role Description The Front Desk Officer is a full-time, on-site role based in Sydney, NSW. This position is responsible for welcoming visitors, answering phone calls, responding to email and walk-in inquiries, and directing clients to the appropriate consultant or department. The role involves managing appointment schedules, maintaining a tidy and organized reception area, and handling basic administrative tasks such as data entry, document preparation, and filing.

The Front Desk

Officer will assist with client check-ins for consultations, provide general information about services,



and support office operations by coordinating with team members. The role requires consistent professional communication, a customer-focused approach, and the ability to handle multiple tasks efficiently in a busy office setting.

Qualifications

- Strong customer service and client-facing skills, with the ability to communicate clearly and professionally in person, by phone, and via email.
- Administrative and organizational abilities, including appointment scheduling, record-keeping, data entry, and basic office coordination.
- Proficiency with standard office software and tools (e.g., MS Office, email systems, calendars) and comfort learning new CRM or booking systems.
- Attention to detail and reliability in handling documents, following procedures, and maintaining a neat and welcoming reception area.
- Ability to work in a fast-paced environment, prioritize tasks, and collaborate effectively with consultants and other team members.
- Previous front desk, reception, or office administration experience in an education, migration, or service-oriented setting is an advantage.
- Relevant post-secondary education or training in administration, business, customer service, or a related field is beneficial.
- Multilingual skills and familiarity with international education or migration processes are desirable, but not mandatory.

📌 Front Desk Officer (Sydney)
🏢 Expert Education u0026 Visa Services
📍 Sydney