About Us

Hero Sushi is an Australian-based Japanese food brand dedicated to delivering fresh, high-quality sushi and exceptional customer service. We are committed to consistency, freshness, and providing a great customer experience in a fast-paced and positive team environment.

About the Role

We are looking for enthusiastic Full-Time and Casual Team Members (All-rounders) to join our team at George St. You will support daily store operations, including food preparation, sushi assembly, and delivering excellent customer service in a fast-paced environment.

Store Location

580 George St, Sydney, 2000 NSW (Sushi Train store)

Key Responsibilities

- Assist with daily front-of-house (FOH) customer service and back-of-house (BOH) food preparation.
- Prepare and assemble sushi rolls to company standards (prior roll-making experience is highly regarded).
- Take orders, serve customers, operate POS systems, and process payments.
- Maintain strict food safety, cleanliness, and hygiene standards across kitchen and dining areas.
- Follow Standard Operating Procedures (SOP) and recipes under the guidance of store management.

Shifts & Availability

- Full-Time: 38 ordinary hours per week (5 days per week).
- Casual: Variable shifts based on store operational needs.




- Versatile availability required, including weekdays, weekends, and peak trading hours.

Pay & Conditions

- Full-Time: $27.08 per hour + Superannuation + Paid Annual / Sick Leave.
- Casual: From $33.85 per hour (includes 25% casual loading) + Superannuation.
- Pay rates and penalty rates (including Saturday, Sunday, Public Holidays, and Overtime) are strictly in accordance with the Restaurant Industry Award 2020.
- Full training and ongoing development opportunities provided.

Requirements

- Valid Australian working rights (unrestricted working rights preferred for Full-Time).
- Reliable, punctual, and thrives in a rapid-paced environment.
- Strong communication skills and a team-player attitude.
- Previous hospitality or food prep experience preferred, but not essential.

How to Apply Please submit your resume along with your availability. Only shortlisted applicants will be contacted. Please note: The hourly rate shown below is based on the applicable Adult rate under the Restaurant Industry Award 2020. Junior rates apply separately in accordance with the Award.

Pay: $27.08 – $33.85 per hour

Work Location: In person

📌 Full-Time & Casual Team Member (George St. Sushi shop) (Sydney)
🏢 Hero Sushi Head Office
📍 Sydney