Branch Customer Advisor – Banking – Benalla, VIC

- Part time position based in our Benalla Branch
- 5 days per week
- Monday to Thursday 9:00am - 4:30pm & Friday 9:00am - 5:30pm

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‑centriccompany in Australia and New Zealand.

You’llmake an impact by:

- SupportNAB’s Benalla Branchby being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
- Identifythe most suitable products and servicesfor customers:likeaccount opening, unsecuredlendingand banking transactions
- Demonstrate our Smarter Banking options (self-service and digital)forcustomers; making sobankingissimple,easyand secure

We’relooking for the brightest minds to deliver the best for our customers.We’dlove for you to have:

- A passion for deliveringquality,gold-classexperiences for NAB’s diverserangeofcustomers
- A team playerwith a keen eye for detailensuringevery, transaction isefficient andaccurate
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers

The Hours

Join our team in this part-time role working 5 days per week from9:00am – 4:30pm, Monday to Thursday and 9:00am – 5:30pm Friday.

Morefocus on you

All new Customer Advisors willbenefitfrom NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:





- Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
- Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

For more information on NAB Colleague Benefits and Perksvisit our website.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat’sfairer, more accessible, anddesigned with who they are in mind.That’swhywe’vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

At NAB,we’recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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📌 Customer Advisor - Benalla, VIC
🏢 National Australia Bank
📍 Benalla