29 Aug
|
Bendigo Bank
|
South Australia
29 Aug
Bendigo Bank
South Australia
Job Description
Bendigo Bank is seeking a dedicated Case Manager, Internal Dispute Resolution (IDR) in Australia. You will independently investigate and resolve customer complaints, balancing customer needs with business requirements.
n
The role involves collaborating with Retail Banking, Wealth, Legal, Financial Crimes, and Digital teams, drafting empathetic letters, and ensuring compliance with RG271, BCoP, and NCCP. Hybrid work with some local head office attendance, and a permanent full time opportunity in
📌 IDR Case Manager - Hybrid & Impactful Role (South Australia)
🏢 Bendigo Bank
📍 South Australia