Job Description

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- Change management certification, with 5+ years' experience managing change, and robust knowledge of change management principles, methodologies and tools.
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- Ability to develop and implement integrated change management and communication strategies for Technology and Workforce Operations initiatives.
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- Proven ability to lead stakeholder assessment, engagement and communication planning to ensure impacted audiences are informed, prepared and supported through change.
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- Ability to design and deliver end-to-end communication plans, including leadership communications, presentations, newsletters, intranet content, FAQs, video scripts and change collateral.
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- Ability to develop actionable change management plans incorporating stakeholder analysis, impact assessments, readiness assessments, training requirements and resistance management strategies.
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- Highly developed collaborative and partnering approach to stakeholder management, with the ability to build effective relationships and influence individuals as required.
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- Effective communication, presentation and facilitation skills, including communicating complex concepts to non-technical audiences.
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- Ability to provide strategic communications advice and coaching to senior leaders to help them communicate business priorities, transformation initiatives and organisational change.
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- Familiarity with project management approaches, tools and the phases of the project lifecycle.
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- Works systematically to resolve problems, identify causes, anticipate implications and make informed decisions.
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📌 Change and Communications Manager (New South Wales)
🏢 People Connect ICT Solutions
📍 New South Wales