Building Assessor – Insurance Repairs

About the Role

Covering the Brisbane and Gold Coast region, as a Building Assessor you will be responsible for assessing insurance claims, determining coverage, providing detailed repair scopes and submitting accurate quotes and estimates.

About Us

KBA Insurance Repairs is one of the largest builders focused on insurance repairs. We are engaged by the insurance company and work with all stakeholders collaboratively, to ensure seamless operations and a safe, cost effective and successful outcome for every project. This, together with our reputation for high quality, is what puts us ahead of other insurance repairers.

Our company thrives on commitment and dedication to customer experience, during insurance repairs and throughout the claim life

From the smallest to largest repair involving medium density and low rise residential homes, our swift call to action minimises waiting times and ‘anticipation of the unknown’ for our client.

Key Duties/ Responsibilities:

- Conduct onsite assessments of insured properties to determine damage
- Build and maintain key internal and external stakeholder relationships
- Identify difference between insurance related damage and maintenance
- Create detailed and accurate assessment reports, scopes of works and quotes on covered damage
- Provide repair and technical advice on claims as required
- Work closely with the repair co-ordination team




- Dispute/issue resolution as required
- Ensure all work conforms to legislative and contractual WHS requirements
- Travel required from time to time to work with the CAT team in the case of influx of claim volume
- Processing of reports and information through software-based platforms
- Claim repair supervision on an ad-hoc basis as required
- Work towards and achieve Key Performance Targets on assessing scorecard

Key Selection Criteria:

- Excellent communication and interpersonal skills
- Experience with Prime EcoSystem highly advantageous
- Skilled presentation
- Ability to provide a high level of customer service
- Be familiar with WHS practices, legislation and regulations
- Strong work ethic and highly motivated
- Willingness to work with the team and constantly improve performance
- A positive "can do" work ethic and willingness to work flexible hours and change routine from time to time
- Computer literate with knowledge in the use of Outlook, Word and Excel.
- Ability to manage multiple and competing priorities
- Current and valid driver’s license

*Please note that applications will only progress if the key selection criteria has been met and only successful candidates will be contacted.*Please apply through Seek.com.au,with a current resume addressing the above job requirements. Please, no agency applications.

📌 Insurance Assessor (Home claims) (Brisbane)
🏢 KBA Insurance Repairs
📍 Brisbane