IT Helpdesk / Desktop Support || 3 Days/Week in Office

Location: Melbourne CBD

We are seeking a IT Helpdesk / Desktop Support to provide frontline IT support and deliver exceptional customer service across end-user computing, Microsoft 365, and audio-visual technologies. This role will support daily IT operations, user onboarding, asset management, hardware and software deployment, and the resolution of technical issues while working closely with internal stakeholders and service providers.

Key Skills & Experience:

- Experience in IT Support, Service Desk, or Desktop Support environments.
- Robust knowledge of Microsoft Windows, Microsoft 365, Teams, and SharePoint Online.
- Experience supporting hardware, software, mobile devices, and AV technologies.
- Exposure to IT asset management, user onboarding, and technology procurement.
- Excellent customer service, communication, troubleshooting, and stakeholder management skills.

What you need to do now: If you're interested in this role send your updated CV at [email protected] At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply!

📌 IT Helpdesk / Desktop Support (Melbourne)
🏢 Hays
📍 Melbourne