The business A well known, well regarded organisation, with a large user base.

They are based in the Brookvale-Warringah area, and offer free parking on site. There are also bus options nearby.

The role The role is a mix of 1st and 2nd level tech support - most of the issues relating to password issues, connectivity problems, hardware & cybersecurity.

The environment in Windows centric, and they run Active Directory and 365. There is though also some Mac work The IT team are high available & provide exceptional support to their user base. They pride themselvers on providing an exceptional customer experience each and every time.

So what are we looking for?

- Some commercial tech support experince, ideally from a Windows setting
- Some IT certifications - probably a Cert IV or an IT Diploma. MS or Cisco certs would also be beneficial




- Excellent communication skills
- A real customer centric, approachable nature
- Someone happy to come onsite to the workplace 5 days a week

Your reward?

- A quality tech support role with a well regarded, friendly team
- A very hands on technical role
- A very healthy salary of up to $95K base
- 6 weeks of paid annual leave
- The chance to learn & grow

If that sounds like you, apply now! No need for a cover letter. Your CV will speak for itself Balance Recruitment is committed to equal chance employment. We celebrate diversity and encourage people from all sections of the community to apply.

📌 IT Support Officer - Brookvale based - base
🏢 Balance Recruitment
📍 Brookvale