About Us

Makhdoom Holdings Pty Ltd are a leading local smash repair business operating across Maitland and East Maitland. We take pride in delivering top-quality repairs, smooth claim handling, and outstanding customer service. We are currently looking for a friendly, energetic, and organized Junior Customer Service & Admin Officer to join our front-office team.

What You Will Be Doing

- Front Desk & Communication: Attending to walk-in customers in reception, answering incoming phone calls, and managing office emails.
- Vehicle Booking & Pickups: Booking customer vehicles in for repairs and arranging vehicle pickups once repairs are completed.
- Accounts & Invoicing: Assisting with invoice receipting, entering parts invoices, and checking delivered parts against invoices.
- Office Administration: Managing physical and digital files, general record keeping, and basic office duties.
- Insurance Portals: Managing and updating all required insurance web portals to process repair claims smoothly.





What We Are Looking For

- Must be 18 years of age or older.
- Must hold a valid Australian Driver's License.
- Excellent phone manner, a friendly attitude, and strong customer service skills.
- Basic computer literacy and confidence using web browser portals, email, and office programs.
- Attention to detail, good organizational skills, and reliability.
- No prior smash repair experience required—full on-the-job training will be provided!

What We Offer

- Full-time employment stability (Monday to Friday schedule with no weekend work).
- Competitive base salary of $55,000 to $58,000 per year plus 12% Superannuation or a full-time role (38 hours/week)
- A supportive, friendly workshop setting with comprehensive training.

How to Apply Please submit your resume and a brief cover letter through SEEK to apply.

📌 Junior Customer Service & Admin Officer – Smash Repairs (East Maitland)
🏢 MAKHDOOM HOLDINGS
📍 East Maitland