About the role

We're looking for a professional waiter who can hold a busy section without breaking a sweat, make a genuinely positive coffee (barista skills essential), and set the tone for the floor. This isn't an order-taking job. You'll be the person guests remember, and the person newer staff learn from by watching how you work and interact with our guests.

Key responsibilities

- Delivering warm, attentive, professional table service across a fast-paced à la carte operation
- Running and owning your own section — setting up, maintaining standards through service, resetting cleanly
- Serving wine, aperitivi, cocktails and beer to standard, and recommending confidently from the list
- Knowing the menu inside out — the dishes, regional context, daily specials — and answering dietary and allergen questions accurately
- Leading by example: supporting and mentoring junior staff, and stepping up to lead the floor when required
- Communicating clearly with kitchen and bar so service keeps flowing under pressure
- Handling guest feedback calmly and resolving issues on the spot
- Operating the POS accurately, processing payments, and managing bookings and walk-ins with a smile!
- Maintaining hygiene, food safety and responsible service of alcohol at all times

About you

- Proven experience — 3+ years as a waiter in a busy restaurant or bar; Italian or European venue a strong advantage
- Barista experience — confident on espresso, consistent under volume; latte art a bonus




- Customer service focused — you read a table, anticipate what's needed, and genuinely care whether people leave happy
- Genuine people skills — warm and natural with guests, and easy to work alongside
- Leads by example — reliable, calm under pressure, and the standard-setter on the floor
- Solid knowledge of Italian food, wine and classic cocktails
- Excellent spoken English; Italian or another language a plus
- Immaculate presentation and a professional approach to every shift
- Available for nights & weekends (closed public holidays)
- Current NSW RSA certificate (or willing to obtain before starting)

Benefits

- Above-award hourly rate, + superannuation
- Tips shared across the team
- 30% discounts across all locations for you and your family
- Rosters published in advance, with genuine consideration for your time off
- Ongoing wine, coffee and service training
- A clear path to Restaurant Supervisor and beyond for the right person
- A team that actually likes working together

About us GRANATA'S is a busy Italian Restaurant and Bar in the heart of Merrylands. We serve Breakfast, Lunch & Dinner including pasta, wood-fired pizza, seafood, steaks, and Italian classics, a considered wine list and cocktails — to a room that fills up most nights of the week. Specialising in boutique Functions & Events. Our team is tight, our standards are high, and we take hospitality seriously without taking ourselves too seriously.

📌 Lead Waitperson (Merrylands)
🏢 GRANATA'S
📍 Merrylands