Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

About The Role

Logistics specialists play a key role in all customer device installations: facilitating the staging, configuring, processing and dispatch of network hardware as per ticket and customer requirements.

Logistics officer will be the point of contact for all incoming deliveries and ensure stock database remains up to date and accurate.

Responsible for receiving and dispatching daily, managing stock levels along with licensing inventory management.

Collaboration with internal teams is essential to ensure the timely configurations is applied and any essential accessories are included.

What You’ll Be Doing Day-to-day

- Stage hardware prior to dispatch
- Configuration and testing of multiple device types.
- Update Inventory & Operational Systems as required.
- Receiving
- Dispatching
- Stock Management
- SD WAN License management
- Ticket queue management
- Quality Assurance
- Remodeling configurations
- Troubleshoot hardware and configuration issues

What You’ll Bring To The Role

- Experience with configuring and provisioning network devices, including routers, switches and network units
- Experience in using ticket management systems, such as Jira or similar
- Ability to perform device configuration and troubleshooting using console commands
- Experience working with licensing platforms, including Meraki, Fortinet and Cisco
- Strong attention to detail
- General knowledge of IT hardware,



networking concepts and infrastructure technologies
- Familiar with Terra Term and other configuration software
- Basic understanding of SD WAN networks.

What We Offer Working at Vocus will give you rewarding experiences and the chance to do extraordinary work. You will enjoy:

- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.



We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections.

Enabling Better

Possibilities.

Ready to take the next step?

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

📌 Logistics Specialist (Sydney)
🏢 VOCUS
📍 Sydney