Join one of Australia’s most respected ultra premium brands and take ownership of its most valuable client relationships. We’re looking for a Luxury Client Manager to build and steward a highly curated portfolio of collectors, high net worth and ultra high net worth clients. This is a relationship led role for someone who understands that, when you work with limited edition and highly sought after products, relationships need to be deep rather than broad.

Key Responsibilities

- Build and nurture long term relationships with collectors, VIPs and high value clients
- Develop a curated portfolio of private clients and grow their lifetime value
- Drive private sales and meet agreed revenue targets
- Guide clients through their journey, from their first purchase through to high value ownership opportunities
- Create highly personalised client experiences, including private tastings, events and one to one engagements
- Develop strategies to retain, reactivate and grow VIP relationships
- Host memorable experiences that strengthen loyalty and generate sales
- Identify opportunities to deepen client relationships and introduce clients to current releases, allocations and experiences
- Maintain accurate CRM records and ensure all client interactions and opportunities are captured
- Work closely with the wider Direct to Consumer, Hospitality, Sales and Marketing teams
- Represent the brand with discretion, professionalism and a genuine passion for premium products and experiences

Key Skills & Experience

- Proven experience managing premium or luxury client relationships, ideally across luxury spirits, fine wine, high end hospitality, private client services, automotive, luxury hotels or private membership
- A strong existing network within collector,



luxury or high net worth communities
- Demonstrated success in relationship led rather than transactional selling
- Proven track record of meeting or exceeding revenue targets in a premium or considered purchase environment
- Experience hosting tastings, private events or highly personalised client experiences
- Exceptional interpersonal, communication and storytelling skills
- Confidence engaging with senior, high net worth and ultra high net worth individuals
- Strong commercial awareness, with the ability to balance revenue objectives with a personalised and unhurried client approach
- High level of discretion and sound judgement when managing confidential client information
- Highly organised, with disciplined CRM and record keeping skills
- Genuine interest in premium products, luxury brands and exceptional customer experiences
- Comfortable working autonomously and helping shape a function with limited existing structure
- Willingness to travel domestically
- Current driver's licence

What’s in it for you? This is a rare opportunity to represent one of Australia’s most respected ultra premium brands and build meaningful, long term relationships with the people who value exceptional products and experiences most. You’ll have the autonomy to shape and grow a private client offering, work closely with collectors and high value clients, create unforgettable experiences and play a genuine role in strengthening the brand’s position within the luxury market. If you’re commercially driven, naturally relationship focused and passionate about luxury, exceptional experiences and building lasting client relationships, we’d love to hear from you.

Please note that this role can be based in either Melbourne, Sydney or Tasmania.

📌 Luxury Client Manager (Sydney)
🏢 Brightside Executive Search
📍 Sydney