Job Description

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

DXC Technology is seeking an experienced Identity Services Lead to own the delivery, governance and continual improvement of enterprise Identity Services. You’ll combine strong IAM expertise with service ownership, technical problem-solving and customer engagement.

Key Responsibilities

- Own the end-to-end Identity Services capability, including SLAs, risks, incidents and continual improvement
- Provide technical leadership across Microsoft Entra ID, One Identity PAM, MIM, Active Directory, PKI and cloud identity
- Lead complex technical escalations, major incidents and identity-related risks
- Support architects and project teams with technical guidance and solution input
- Oversee identity lifecycle management, JML, provisioning, access governance and RBAC
- Drive privileged access, service accounts, non-human identities and access reviews
- Support Entra ID capabilities including MFA, Conditional Access, PIM, B2B, SSO and federation
- Provide oversight of identity security, including Semperis DSP, Defender for Identity and related controls




- Engage directly with customers on service performance, risks, priorities and roadmap
- Drive automation, service maturity and continual improvement

About You

You’ll have:

- Strong enterprise IAM/Identity Services experience in a complex operational or managed services environment
- Hands-on experience with several IAM technologies such as Entra ID, Active Directory, PAM, MIM or IGA platforms
- Strong understanding of JML, privileged access, RBAC, SSO/federation and identity governance
- Experience managing incidents, risks, SLAs and service improvement
- Excellent customer-facing and stakeholder management skills
- Ability to provide technical direction and coordinate specialists without formal people‑management responsibility
- Understanding of Essential Eight, Zero Trust and identity security

Desirable

Experience with Semperis DSP, Venafi, Password Manager Pro, Microsoft Defender for Identity, SailPoint, Saviynt, ServiceNow IAM or PowerShell will be highly regarded.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion,



belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our ‘people first’ philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an Equal Prospect Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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📌 Identity Services Lead (Queensland)
🏢 DXC Technology
📍 Queensland