Interactive is an Australian end-to-end award-winning IT services provider seeking a customer service expert to join our Service Desk for level 1 support on a 24x7 onsite roster at our St Leonards office.
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You will be the first contact for customers, translate challenges into solutions, and coordinate all parties to resolve issues while maintaining high customer satisfaction and detailed documentation for stakeholders.
📌 First-Contact IT Support Specialist (Level 1) (Saint Leonards)
🏢 Interactive
📍 Saint Leonards
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