Job Description

Are you an organised, proactive administrator looking to take the next step in your career with a well‐respected Australian manufacturer?

n

If so, this could be the opportunity for you.

n

Join one of Australia's leading family-owned manufacturers and become an integral part of our Townsville team. We are seeking a proactive and organised Branch Administrator who thrives in a fast‐paced environment and is passionate about delivering exceptional customer service.

n

About G. James

n

G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,800 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.

n

About The Role

n

As our Branch Administrator, you will play a key role in supporting daily operations within the Windows & Doors division. You will provide essential administrative, project, and customer service support to ensure smooth workflow across sales, production, and project teams. Your responsibilities will include:

n

n
- Coordinating day‐to‐day administrative tasks, managing branch emails/voicemails, and supporting managers with documentation and compliance requirements.
n
- Creating and maintaining project files, entering project data into EBS, and assisting with progress claims, billing, variations, and reporting.
n
- Providing frontline customer service including phone, counter, and email enquiries, along with processing sales orders, payments, and customer paperwork.
n
- Raising purchase orders, receipting goods, monitoring supplier deliveries,



and managing internal and external purchasing tasks.
n
- Generating and reviewing a variety of operational, sales, and project reports to support branch performance and end‐of‐month requirements.
n
- Assisting with logistics coordination, including delivery scheduling, dispatch preparation, and resolving shipping or account‐related issues.
n

n

Skills

n

n
- Minimum 3 years' experience in administration or business support
n
- Experience as an Assistant or in a high‐level admin role within an industrial or manufacturing environment
n
- Strong interpersonal and stakeholder communication skills
n
- Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
n
- Experience using an ERP system (highly regarded)
n
- A quick learner with strong systems and process capability
n

n

Why Join Us?

n

n
- Competitive salary package aligned with your experience
n
- Full‐time, permanent position - immediate start available
n
- 7% BUPA health insurance discount
n
- Free on‐site parking
n
- Supportive team and solid safety culture
n
- Career advancement opportunities across the G.James Group
n
- Excellent job security with an Australian family‐owned manufacturer
n

n

Note: Successful candidates will undergo a pre‐employment medical, including drug and alcohol screening.

n

G.James is an equal opportunity employer.

n

Learn more at www.gjames.com

n

Be part of a true Australian success story - celebrating 109 years in 2026!

n

No agency applications will be accepted.

📌 Branch Administrator (Townsville)
🏢 G.James Group
📍 Townsville