29 Aug
|
Estee Lauder
|
Williamstown
29 Aug
Estee Lauder
Williamstown
Job Description
MAC Cosmetics - Retail Manager - Myer Werribee - PPT
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We are seeking a passionate, professional Retail Leader, Artist, and Beauty Consultant to join our team at oneof the most iconic makeup brands in the industry.
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At M
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- A
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- C, diversity is at the heart of everything we do — from our customers and products to the limitlesscreativity of our artists.
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We celebrate individuality and self-expression, empowering every person who walks
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through our doors. This role is perfect for someone who thrives in a high-performance retail environment, loves building genuinecustomer connections, and is driven to achieve and exceed targets. You take pride in delivering exceptionalservice, representing the M
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- A
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- C brand with confidence, and maintaining a polished, professional personal
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At M
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n
- A
n
- C, diversity is at the heart of everything we do — from our customers and products to the limitlesscreativity of our artists.
n
n
We celebrate individuality and self-expression, empowering every person who walks
n
through our doors. This role is perfect for someone who thrives in a high-performance retail environment, loves building genuinecustomer connections, and is driven to achieve and exceed targets. You take pride in delivering exceptionalservice, representing the M
n
n
- A
n
- C brand with confidence, and maintaining a polished, professional personal
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image.
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As a Retail Manager, you will play a pivotal role in leading, coaching, and developing your team. Through on-the-floor leadership, real-time feedback, and tailored coaching conversations, you will inspire your team to
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You lead by example,fostering a culture of accountability, artistry, and continuous growth.
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You will receive comprehensive on-the-job training, including skill certifications, to support your success anddevelopment in the role.
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This is an exciting opportunity for an industry professional who is results-driven, coachable, and passionateabout team development & customer satisfaction.
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Qualifications
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Role Requirements
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- Lead by example and coach the team to facilitate exceptional, personalized customer service by providing tailored makeup solutions through strong consultation skills
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- Driving the team to achieve KPI's and sales targets through coaching conversations, business maths, and on the floor observation, while driving retail events and theme days
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- Leading by example with impeccable 100% M.A.C black professional, polished grooming and providingfeedback to team to uphold standards.
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- Confidently wear and demonstrate diverse makeup looks + ensure the team are following suit.
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- Ensure you & your team are attending mandatory paid training sessions (virtual and in-person; travel maybe required)
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What We're Looking For
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- The ability to lead a team with elevated examples of customer service, grooming, and KPI attainment.
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- Strong makeup skills (self-taught or accredited) – portfolio or examples required
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- Excellent communication and customer service skills
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- Team player with a positive attitude
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- Open to feedback and committed to professional growth
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- Flexible availability including late nights and weekends
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- Ability to travel to other locations when required
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- Impeccably groomed
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- Ability to provide see it say it feedback.
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What We Offer
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- 14 weeks paid parental leave (subject to meeting minimum requirements
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📌 MAC Cosmetics - Retail Manager - Myer Werribee - PPT (Williamstown)
🏢 Estee Lauder
📍 Williamstown