As a global leader in aviation services, Swissport provides ground handling, cargo handling and passenger services to over 300 million passengers annually across 276 airports in 45 countries.
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About Swissport
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As a global leader in aviation services, Swissport provides ground handling, cargo handling and passenger services to over 300 million passengers annually across 276 airports in 45 countries.
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The Opportunity
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The Transport Services Manager leads Swissport's Transport business unit at Brisbane Airport terminals – including Bus Drivers, Passenger Facilitation Agents and Baggage Trolley Collectors – and delivers exceptional client management.
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Key Responsibilities
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- Identify and implement service delivery models and process improvements
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- Lead continuous improvement using data and performance metrics
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- Champion change management supporting operational transformation
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- Ensure the team achieves defined key performance criteria
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Essential Requirements
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- Leadership experience in a rapid-paced, safety-focused service operation
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- Experience managing multi-client airport operations
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- Knowledge of enterprise bargaining agreements and industrial relations
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📌 Transport Services Manager (Queensland)
🏢 Aviation Careers Australia
📍 Queensland
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