Job Description

Full time Permanent Entry Level

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Posted 15 Jan 2026

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Description

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Work type: Full Time

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Empower People. Strengthen Communities. Make a Real Impact.

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Are you passionate about supporting job seekers and helping communities thrive?

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Join Job Pathways as a Senior Case Management Officer and play a key role in guiding individuals on their journey toward meaningful, long-term employment.

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Learn more about us here: https://jobpathways.org.au

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About the Role

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As a Senior Case Management Officer, you'll deliver high-quality, strengths-based case management to a diverse caseload. You'll work closely with job seekers to set and achieve personal and employment goals, using culturally appropriate and person-centred approaches. Your work will focus on empowering individuals to overcome barriers to employment and connecting them with internal programs and community supports that foster success.

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Key Responsibilities

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- Provide effective, strengths-based case management and employment support.
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- Maintain regular engagement with clients using culturally sensitive, individualised approaches.
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- Connect clients to resources, training, and support services that promote job readiness.
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- Contribute to a collaborative and supportive team culture.
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- Accurately document client interactions and maintain comprehensive case notes.
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- Experience supporting clients with complex needs (e.g. disability, substance use, homelessness, domestic violence, or mental health challenges).
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- Proven ability to engage and work respectfully with Aboriginal and Torres Strait Islander people and organisations.
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- Understanding of the social and economic challenges in rural and remote communities.
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- Demonstrated ability to deliver creative, flexible case management solutions for disadvantaged job seekers.
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- Proficiency in Microsoft Office Suite and experience using databases and maintaining accurate case notes.
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- Certificate IV in Employment Services (or willingness to obtain)
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What You'll Need

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- Current National Police Certificate (or willingness to obtain)
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- WA Working with Children Check (or willingness to obtain)
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Why Work at Job Pathways?

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- Attractive leave entitlements to enjoy the Kimberley lifestyle
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- Salary sacrificing to boost take-home pay
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- Annual Health and Wellbeing allowance
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- Confidential counselling via Employee Assistance Program
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- Professional development and training support
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- Supportive and positive team environment
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Location

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Location: Kununurra, Western Australia, 6743 (Note: Housing is not provided with this position)

📌 Senior Case Management Officer - Kununurra
🏢 Rgit Australia
📍 Kununurra