Job Description

About the role

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Wilson Storage offers secure self-storage, packaging, office, and training space solutions throughout Victoria, New South Wales, and Tasmania. Our exceptional customer service and state-of-the-art facilities distinguish us in the industry.

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We are seeking a highly motivated individual to join our rapidly expanding self-storage portfolio. We have an opening for a Facility Manager working Full Time across several of our Melbourne Metro Facilities (inner Melbourne and Eastern Suburbs).

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Key Duties

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- Driving sales performance
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- Delivering excellence in customer service
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- Effective management of Facilities including Business Hub services
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- Maintaining high quality presentation standards
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Skills and requirements

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- Customer service, sales, retail / bulky goods industry, logistics, small business experience (beneficial)
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- Robust communication skills (written & verbal)
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- Polite manner, friendly and confidence with face-to-face customer service
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- Comfortable working with KPIs and are results-driven
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- Professional presentation, work ethic and behaviour
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- Well organised & use of initiative
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- Competent in general computer skills
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About you

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Suitable candidates will have experience in some areas of sales and customer service, retail bulky goods, small business and logistics; strong communication skills with history of positive customer repour; proven organisational, system, administration skills and the ability to work both cooperatively within a team and autonomously as required.

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What is in it for you

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- By joining this team, you will become part of a positive workplace culture, and with continuous expansion, there are opportunities for future advancement.
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- Extensive in office training covering all facets of the business and industry will be provided.
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- An attractive salary and incentives will be provided to those successful candidates.
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📌 Storage Facility Manager (Victoria)
🏢 Wilson
📍 Victoria