Job Description

Assistant Operations Manager – Rental Minimum Standards

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You'll support the Operations Manager in running the day-to-day delivery of our rental minimum standards inspections across Melbourne — coordinating inspectors, reviewing reports before they reach the client, and keeping jobs moving on time.

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You'll also be a key point of contact for landlords, tenants and property managers, so great communication and customer service are essential.

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Key Responsibilities

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- Review inspection reports for accuracy, consistency and compliance before client delivery
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- Act as the first point of contact for property managers and landlords, resolving queries and escalations
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- Provide clear recommendations to landlords, tenants and property managers
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- Help onboard, train and support new inspectors as the team grows
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- Track turnaround times and job completion,



and identify ways to improve how we work
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- Maintain a thorough understanding of the Residential Tenancies Regulations and updates to minimum standards
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- Manage competing priorities independently and keep the day running smoothly
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What We're Looking For

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To be successful in this role, you'll have:

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- Experience in operations/property manager, or trades coordination
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- Full/current driver's licence
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- Reliable vehicle
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- Solid communication and customer service skills
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- Strong attention to detail and organisational skills
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- The ability to work autonomously and stay calm under pressure
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- Working knowledge of Victorian rental minimum standards is desirable
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📌 Assistant Operations Manager - Rental Minimum Standards (Victoria)
🏢 CheckHero
📍 Victoria