Customer Care Team Member (Perth)

Customer Care Team Member (Perth)

29 Aug
|
Rgit Australia
|
Perth

29 Aug

Rgit Australia

Perth

Job Description

Part-time Permanent Entry Level

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Posted 19 Aug 2026

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Description

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Monday – Thursday | 30 hours per week

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$30–$35 per hour + superannuation- remuneration commensurate with experience.

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Lifeworks OT is a growing and welcoming Occupational Therapy practice based in Mount Lawley, and we're looking for an experienced Receptionist / Administrator to join our team on a permanent part-time basis. This is a fantastic opportunity for someone who enjoys working in a busy allied health environment, is highly organised, and genuinely enjoys helping people.

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About the Role

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As the first point of contact for our clients, you'll play an important role in creating a positive and professional experience for clients, families and our clinical team. Your responsibilities will include:

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- Managing reception and welcoming clients to the practice
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- Answering phone calls and responding to emails and enquiries
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- Managing appointments, cancellations and clinician diaries
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- Processing payments, invoicing and general administrative tasks (both private and NDIS clients)
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- Maintaining accurate client records
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- Liaising with clients, families, clinicians, support coordinators and other stakeholders
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- Supporting NDIS-related administration and processes
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- Managing referrals and client onboarding
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- General office administration and maintaining an organised reception environment
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- Supporting the clinical team with day-to-day administrative requirements
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About You

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We're looking for someone who is:

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- Friendly,



professional and approachable
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- Highly organised with excellent attention to detail
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- Confident communicating with clients, families and health professionals
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- Comfortable working in a busy allied health environment
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- Experienced with administration and reception
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- Familiar with NDIS processes and terminology
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- Ideally experienced within allied health, disability or healthcare
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- Confident using computer systems and learning new software
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- Reliable, proactive and able to work independently
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- A team player who enjoys contributing to a positive workplace culture
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Experience with a CRM or practice management system is highly desirable. Experience with

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Zanda (formerly Power Diary) or similar allied health practice management software would be an advantage.

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What We Offer

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- 30 hours per week, Monday to Thursday
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- $30–$35 per hour + superannuation, depending on experience
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- A friendly and supportive allied health team
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- A welcoming and professional practice environment
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- The chance to be part of a growing Occupational Therapy business
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- A varied role where your contribution genuinely makes a difference
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About Lifeworks OT

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At Lifeworks OT, we are committed to providing high‐quality Occupational Therapy services while creating a supportive and positive experience for our clients, families and team. If you're an organised and people‐focused administrator looking for a permanent part‐time role within a growing allied health practice, we'd love to hear from you!

📌 Customer Care Team Member (Perth)
🏢 Rgit Australia
📍 Perth

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