We are seeking a friendly, organised, and professional Medical Receptionist to join our team and be the first point of contact for our patients.

Key Responsibilities

- Greet patients and provide a warm, skilled front-of-house experience

- Manage phone calls, emails, and appointment bookings

- Process patient registrations, referrals, and payments

- Handle Medicare, DVA, WorkCover, NDIS, and private health claims

- Maintain accurate patient records in the practice management system

- Liaise with physiotherapists and other healthcare professionals to ensure smooth clinic operations

- Assist with administrative tasks such as scanning, filing, and stock management

- Uphold confidentiality and compliance with healthcare regulations

Skills & Qualities

- Excellent communication and interpersonal skills

- Strong organisational and time management abilities

- Proficiency with computers and practice management software (training provided if required)





- Ability to work independently and as part of a team

- Professional, friendly, and approachable manner

- Attention to detail and accuracy in administrative tasks

Experience & Requirements

- Previous experience in medical reception, administration, or customer service (preferred but not essential)

- Knowledge of Medicare, DVA, NDIS, and private health claiming (desirable)

- Willingness to learn and adapt in a fast-paced healthcare environment

What We Offer

- Supportive and friendly team environment

- On-the-job training and ongoing development

- Opportunities to grow within the practice

- Flexible working arrangements for the right candidate

Pay: $25.00 – $32.00 per hour

Experience

- Medical receptionist: 2 years (Preferred)

Work Location: In person

📌 Medical Receptionist (Casula)
🏢 Casula Physiotherapy
📍 Casula