Duties and responsibilities include but are not limited to

- Greeting and providing support to patients

- Answering phone calls and dealing with patient queries

- Booking appointments and updating patient information

- Dealing and assisting with doctors and Nurses

- Administration support and other ad hoc duties

- Processing consultation payments and Medicare rebates

- Triage emergencies when and if they occur.

- Always maintain the confidentiality of patient personal and financial information

- Excellent customer service, confidentiality, and high ethics standard are a must in this role.

- This is a long-term position with excellent job security.

- Hours of work would generally be 8:15 am to 5:30 pm.

Skills and experience

- Strong communication skills with a friendly and confident personality





- Well-presented and exceptional commitment to patient care/service. Previous experience will be well regarded.

- Highly organized, attention to detail, and aptitude for multitasking

- Fast learner and competent in using Microsoft Office

- Experience in using Best Practice patient management system or equivalent is highly desirable.

- Ability to work independently as well as part of a multi-disciplinary team.

- Commitment to personal development and learning

Advantages

- Work in a supportive environment

- Great Employment Opportunity

- Excellent remuneration

- Non-corporate environment

- Work as part of a multidisciplinary and well supported team of experienced doctors.

📌 Medical Receptionist (Kaleen)
🏢 Gordon Medical Practice
📍 Kaleen