About the role The Pain Practice is a growing specialist medical practice providing comprehensive assessment and management of patients with persistent and complex pain conditions. We are seeking a reliable, highly organised and personable Medical Secretary to provide administrative support to the practice and help ensure the smooth running of day-to-day clinic activities. The role will initially focus on medical administration, patient correspondence and diary management, with the opportunity to take on broader responsibilities as the practice grows.

Key responsibilities

- Managing patient appointments, including scheduling, rescheduling and confirming appointments

- Assisting with management of the specialist's diary, clinic commitments and procedure schedules

- Managing incoming referrals and ensuring relevant documentation is received and appropriately filed

- Preparing, sending and maintaining patient and GP correspondence

- Liaising professionally with patients, general practitioners, specialists, hospitals and other healthcare providers

- Maintaining accurate patient records and general practice administration

- Following up outstanding administrative tasks, referrals and documentation

- Assisting with coordination of procedures and hospital bookings where required

- Responding to telephone and email enquiries

- Providing general administrative support to the practice

About you

- Previous experience in medical administration,



medical secretarial work or a similar healthcare administrative role

- Strong organisational skills and excellent attention to detail

- Valuable written and verbal communication skills
- A professional, friendly and empathetic manner when dealing with patients

- Confidence managing multiple tasks and competing priorities

- Good general computer skills and willingness to learn new systems
- The ability to recognise outstanding tasks and follow them through without requiring constant supervision

- Appropriate discretion when handling confidential patient and practice information

- Experience with medical practice software is desirable, although training can be provided

About us The Pain Practice is a growing specialist medical practice providing comprehensive assessment and management of patients with persistent and complex pain conditions.

Benefits

- Competitive hourly rate of $32–$38 per hour, depending on experience

- Part-time hours with the potential for the role to expand as the practice grows
- A supportive working environment within a small specialist medical practice

- Direct involvement in the development of a growing practice

- Training and support

- Some flexibility in working arrangements, including the possibility of hybrid work for suitable administrative duties once established in the role

- Opportunity for increased responsibility over time for the right person

📌 Medical Secretary - The Pain Practice (Perth)
🏢 The Pain Practice
📍 Perth