We are looking for a senior operations leader who understands the realities of running allied health clinics — not just the commercial mechanics, but the clinical, staffing and patient-experience pressures that come with them.

Our client is a respected, growing provider of expert hand therapy, physiotherapy and occupational therapy, with clinics across Victoria, New South Wales and Queensland. Their clinicians treat and rehabilitate complex shoulder, elbow, wrist and hand injuries — helping patients regain movement and get back to the work, sport and life they value.

The Opportunity

This is a step up for an experienced physiotherapy or allied health operations leader ready to take on a genuine national remit. Reporting directly to the CEO, you'll own the operational performance of the entire clinic network — leading and developing a team of Business Operations Managers, and shaping how the business scales across three states.

If you've spent your career managing allied health clinics and are ready to move from single-site or regional oversight into a true national leadership seat — with a direct line to the CEO and visibility at Board level — this is that role.

What You'll Own

- Full operational leadership across VIC, NSW and QLD clinic networks
- Direct management and development of Business Operations Managers in every location
- Staffing levels, clinician utilisation, workflows, KPIs and day-to-day performance across sites
- Administrative operations — call performance, referral management, workflow efficiency
- Consistent operational standards and processes across every state
- The full lease portfolio — negotiations, renewals, market reviews, landlord relationships, bank guarantees, compliance
- Scoping and standing up recent clinic locations as the network grows
- Supplier payments, operational expenditure and banking approvals
- Commercial,



supplier and service agreements — including surgeon consulting and room-licensing arrangements
- Business insurance programs and coverage across all sites
- Workplace compliance — first aid, safety, regulatory obligations, test-and-tag
- Organisational policy development and implementation
- Reporting to the CEO, with input into Board and Partner updates
- Growth and efficiency projects, including technology, AI and automation initiatives
- Relationships with external stakeholders and industry bodies
- Patient complaints and incidents, with a focus on quality improvement and service standards

What We're Looking For We want to hear from senior operations managers who've built their career inside physiotherapy or allied health clinic environments and understand what it actually takes to run one well — not just the P&L;, but the clinician mix, patient flow, and referral relationships that make a clinic succeed.

You'll Bring

- Proven multi-site operations leadership within physiotherapy, allied health or another clinical/service-led environment
- Real commercial fluency — leases, supplier contracts, expenditure, operational reporting
- A track record of tightening systems, lifting accountability and improving performance across teams
- Credibility with clinicians and site managers — the ability to lead operationally without stepping on clinical judgement
- A calm, structured, solutions-first approach under pressure
- Sharp written communication — comfortable preparing recommendations and updates for a CEO and Board

Why This Role This is a rare opportunity for a senior allied health operations leader to take full ownership of a national network — shaping how a respected, growing physiotherapy business scales, while working directly alongside the CEO on strategy, growth and patient outcomes. Ready for the next step in your operations career? Apply Now or Contact Lynda on 0485 901 880 at Data Sentry Recruitment for a confidential conversation. DONT MISS OUT!!!

📌 National Operations Manager — Lead a Multi-Site Allied Health Network | VIC, NSW (Melbourne)
🏢 Data Sentry
📍 Melbourne