Job Description

TCLH is looking for a driven and passionate HR Manager to join our team in a permanent, office-based position on the Gold Coast.

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In this role, you'll be at the heart of our people operations — delivering effective HR, driving a high-performing culture, and ensuring our team feels valued, supported, and empowered every day. You'll work closely with our leadership team across people & culture, recruitment, training, and systems.

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WHY JOIN TCLH?

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Vibrant, values-driven team culture with genuine recognition programs

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Permanent, office-based role on the Gold Coast — no remote uncertainty

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Broad, varied HR remit across people, recruitment, and training

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Work closely with Directors and senior leadership to shape the team experience

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Be part of a growing organisation with long-term strategic ambitions

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WHAT YOU'LL BE DOING

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People & Culture

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Support the development of organisational culture and staff engagement strategies

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Advise management on organisational change and provide HR guidance across the team

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Manage the full HR lifecycle, ensuring compliance with external standards and best practice

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Interpret and apply award entitlements, EDO conditions, the Fair Work Act and related legislation

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Conduct remuneration benchmarking and advise on allowances and equity strategies

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Develop and maintain employment-related policies and procedures

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Support WHS compliance obligations in coordination with National Operations

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Administer and coordinate the TCLH Rockstar Recognition & Reward Program

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Champion our core company values — in everything we do at TCLH

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Recruitment

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Oversee and support recruitment requirements across the organisation

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Closely manage recruitment of office-based staff





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Partner with the recruitment manager on retention, onboarding/offboarding, and talent acquisition strategies

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Training & Development

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Identify training needs through job analysis, appraisals and consultation

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Manage the TCLH Training Matrix and Field Induction Matrix

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Design and deliver training programs, inductions, and e-learning via our Academy platform

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Evaluate training effectiveness and ensure programs remain cost-effective

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Keep up to date with developments in e-learning and current methodologies

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WHAT WE ARE LOOKING FOR

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Tertiary qualification or Diploma in Human Resources Management

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Relevant experience in human resources or a related discipline

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Demonstrated management and organisational skills

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Experience in collaborative and consultative processes at a professional level

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Ability to work flexibly in a complex, multi-stakeholder environment

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Confident executing strategies in consultation with leadership and management teams

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Strong time management with ability to meet deadlines and deliver outcomes

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Experience of utilising Tanda as a HR platform will be of significant advantage

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At TCLH, a proudly Australian-owned and multi-award winning company, we are redefining remote hospitality by crafting unforgettable experiences that has set the standard for excellence across industries such as Mining, Offshore and Onshore Oil & Gas, Defence, Exploration, Marine Vessels, Construction and Civil. If you are a skilled and qualified chef with a passion for exceptional service, we invite you to apply and join a team that values your commitment, hard work, and dedication to shaping the future of remote hospitality.

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What can I earn as a Human Resources Manager

📌 HR Manager (City of Gold Coast)
🏢 CLJ Hospitality GroupT/As TCLH
📍 City of Gold Coast