Job Description

At Savage Motorcycles, we are more than just a dealership, we are part of Western Australia's riding community.

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For decades, Savage Motorcycles has been a trusted destination for motorcycle enthusiasts, providing exceptional customer service, premium brands, expert advice, and a genuine passion for life on two wheels. Our team is dedicated to delivering outstanding experiences across motorcycle sales, servicing, parts, accessories, and rider support.

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As we continue to grow, we are seeking an experienced and passionate Service Manager to lead our Service Department and play a key role in delivering exceptional customer experiences and strong operational performance.

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What We Offer

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- Generous salary package with monthly bonus incentives.
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- Staff pricing on motorcycles, parts, accessories and merchandise.
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- A modern workshop supported by experienced and skilled technicians.
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- The opportunity to work with some of the industry's leading motorcycle brands.
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- Career development opportunities within Australia's largest motorcycle retailer network.
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- Job security with a well-established and respected dealership.
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- A supportive team culture built around passion, performance and customer service.
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About the Role

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Reporting to the Dealer Principal, you will be responsible for leading and developing the Service Department while ensuring exceptional customer outcomes and solid business performance.

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Key Responsibilities

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- Manage the day-to-day operations of a busy workshop.
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- Drive workshop productivity, efficiency and profitability.
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- Lead, coach and develop a team of technicians and service team members.
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- Deliver an exceptional customer experience from booking through to vehicle handover.
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- Work closely with the Parts Department to maintain efficient workflow and turnaround times.
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- Monitor departmental KPIs and implement continuous improvement initiatives.
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- Build long-term relationships with customers and the broader riding community.
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- Ensure compliance with workplace health and safety standards and manufacturer requirements.
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About You

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You are a proven leader who understands that successful service departments are built on customer relationships, strong team culture and operational excellence.

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To Be Successful You Will Have

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- Previous experience as a Service Manager, Workshop Controller, Service Advisor or similar leadership role.
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- Strong leadership, coaching and people management skills.
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- A customer-first mindset and passion for delivering exceptional service.
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- Excellent organisational, communication and problem-solving abilities.
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- Strong understanding of automotive or motorcycle service operations.
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- The ability to analyse performance metrics and drive continuous improvement.
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- A genuine passion for motorcycles and the riding lifestyle.
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Why Savage Motorcycles?

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At Savage Motorcycles, we are passionate about creating memorable experiences for riders. Our customers don't simply purchase motorcycles, they become part of a community built around adventure, freedom and a shared passion for the road ahead.

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If you are ready to take the next step in your leadership career and join one of Western Australia's most respected motorcycle dealerships, we'd love to hear from you.

📌 Service Manager (Perth)
🏢 Motorcycle Holdings
📍 Perth