About the role

Stronghold Engineers is seeking an organised, proactive Office Assistant to support our busy engineering team and help keep the day-to-day operations of the office running smoothly.

Key responsibilities

- Handle incoming calls, emails and general client enquiries
- Make outgoing calls to arrange site inspections and follow up with clients
- Assist with invoicing, accounts and payment follow-ups
- Prepare and issue fee proposals and certification documents to clients
- Monitor engineers' job schedules and update clients on project progress
- Manage and update the company website and social media
- Provide general administrative support to management and the engineering team
- Order and maintain office supplies
- Maintain a qualified, tidy office and meeting room

About you

- Previous experience in office administration or office management is highly recommended




- Professional phone manner and email written skill
- Highly organised with the ability to multitask in a busy environment
- Strong computer skills and confidence using modern technology and AI tools such as ChatGPT
- Experience with Xero is preferred
- Excellent communication and teamwork skills
- You must hold a valid visa to apply for this job
- Engineering or construction industry experience is desirable but not essential

About us Stronghold Engineers is a multidisciplinary engineering consultancy based in Ultimo, Sydney. Since 2016, we have delivered more than 10,000 projects across structural, civil, stormwater, traffic, façade and remedial engineering, working on residential, commercial and retail projects throughout Australia.

📌 Office Assistant - Fluent English and Mandarin required (Ultimo)
🏢 Stronghold Engineers
📍 Ultimo