Operational Support Officer For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

- Part-Time, Maximum Term Contract until 22 October 2027 (Parental Leave coverage)
- Classification: SCHADS Level 2with a salary range of $71,650 - $78,190 per annum pro rata+ Superannuation
- Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
- Location: Burswood, WA

About your new role The Operational Support Officer plays a key role in the smooth functioning of the YES Perth South service by providing high-quality, responsive administrative support to the multidisciplinary team. Working closely with the Clinical Services Manager and staff across clinical and peer roles, the Operational Support Officer helps ensure that day-to-day operations run efficiently and in alignment with youth-friendly, trauma-informed service principles. This role is responsible for a wide range of administrative functions including scheduling, data entry, purchasing, coordination of onboarding processes, and support for reporting and quality systems. The Operational Support Officer will also contribute to creating a welcoming, organised and developmentally appropriate environment for young people and families accessing the service.

What you will bring to the role

- Sound computer literacy (including Microsoft Teams, Word and Excel).
- Experience in providing administrative support.
- Strong written and verbal communication skills.
- Proven ability to work effectively and cooperatively as a member of a team and autonomously with minimal supervision.




- Excellent time management skills with an ability to organise and prioritise work tasks effectively.
- Ability to establish respectful professional relationships that have clear boundaries with consumers, staff and partner organisations.
- Strong attention to detail and ability to complete tasks accurately and efficiently.
- Ability to relate to people in an open, friendly and professional manner.
- Strong capacity to engage effectively when working with discomfort, distress and people experiencing crisis.
- National Criminal History Check (police check) - disclosable outcomes considered
- Current Working with Children Check
- Australian working rights

What will Neami offer

- Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave pro rata
- 17.5% Annual Leave Loading
- Flexible work arrangements are available for maintaining your work-life balance
- Professional development through regular practice development sessions and coaching with your supervisor
- Ongoing extensive in-house Learningand Development programs to encourage learning and skill-building
- Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
- Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family





How to apply The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner). To apply for this position, please:

- Click the 'Apply' button where you will need to create a username and password
- Upload your resume and cover letter.

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact: Ruth Lawrence, Clinical Service Manager - [email protected]

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If you have any technical issues when applying for this role, please [email protected] for assistance.

Applications Close: 10th September 2026

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and secure physical and online environments for all children and young people. Click here for the full statement.

📌 Operational Support Officer (Burswood)
🏢 Neami National
📍 Burswood